usacustomguitars.comAbout Us - USA Custom Guitars

Skip to content Home Bodies Guitar Bass Necks Finishing Web Store OEM Information About Us Return and Cancellation Policies Order Lead Times Rosewood and CITES Just So You Know Contact We are USA Custom Guitars Since the year 2000, we have crafted our top of the line custom electric guitar and bass bodies and necks for musicians and some of the most respected builders in the industry. By using a variety of time tested techniques, great sounding tonewoods, and offering options that you typically cannot buy off the shelf, we have built a clientele that spans all 50 States, 6 Canadian Territories, and 58 countries throughout the world. When you want the best, USA Custom Guitars is the company you call, period, end of story. By staying true to our values of quality and service, honoring the tone formulas and old world craftsmanship AND pairing it with modern technology, we have built a reputation that is second to none. We are not the biggest, but we are the best. Our mission is to provide the best quality products and service in the industry. It doesn’t matter if you are building 1 guitar or 1,000 guitars, the quality of your order and your satisfaction are our #1 priority. NEW “JUST SO YOU KNOW” SECTION There are many things to think about when designing your own guitar. Many of them are obvious, but others…not so much. We have created this section to provide some insight into some of the things that we spend a lot of time explaining. Kevin Learn More The Virtual Guitar Builder is back! USACG MAILING LIST Sign up for our mailing list to receive exclusive discount coupon codes and all the latest news from USA Custom Guitars. The welcome email should arrive within 15 minutes of you clicking the SEND button. Email * Yes, I would like to receive emails from USA Custom Guitars. Constant Contact Use. By submitting this form, you are consenting to receive marketing emails from: USA Custom Guitars, 2105 Inter Avenue, Puyallup, WA, 98372, http://www.usacustomguitars.com. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact Copyright ©2020 USA Custom Guitars - All Rights Reserved USACG Announcement We are very excited to announce that USA Custom Guitars is now part of the MJT Guitars/MJT Aged Finishes family of companies. Over the coming weeks, everything will be moved from the Pacific Northwest to the good ol’ Midwest where we will once again become operational. An announcement will be made on the future of the Custom Shop and the Inventory availability in the coming weeks. We have enjoyed being part of the guitar community for 20 years and thrilled to hand this off to the great team at MJT. You can email the MJT guys with any questions at mjt@mjtagedfinishes.com International Rosewood export suspended We regret that we will no longer export Rosewood products outside of the U.S.A. We really did try to make it work. We met the challenge of the new CITES ruling head on, being one of the first guitar companies to receive the permit. We spent countless hours working with government agencies to wade through all the paperwork, trying to make sense of the rules and restrictions. We worked out the logistics and cost of getting each item inspected and certified, but the bureaucracy and excessive time required to process rosewood for export turned out to be more than we could have imagined. Delays in processing forced our international customers to endure months of waiting, and when the product finally arrived at their country, even with what was supposedly the proper paperwork, there were some instances where their items were still held or confiscated by customs officials. If the worldwide governmental agencies can get a firm grasp on how the rules are interpreted, we will revisit this, but for now, we will no longer export Rosewood products outside of the U.S.A. Any existing orders for Rosewood will be processed and shipped, but new no orders will be accepted. Thanks for your continued support. We are approved for International shipping of Rosewood! USA Custom Guitars has received a Master File Permit from the United States Department of the Interior, Fish and Wildlife Service for the export of Rosewood species (Dalbergia spp.) and the issuance of certificates under the Convention on International Trade in Endangered Species of Wild Flora and Fauna (CITES). So, what does this mean to our International customers? There will be an additional processing fee of $25 PER ORDER , for orders containing Rosewood. This fee will cover the cost of the individual CITES certificate as well as any special shipping and handling that will be required. Another caveat is that no rosewood necks for export are permitted to have shell inlay (MOP or Paua). There is also a possibility, depending on the laws of your country, that there may be a “Phytosanitary Certificate” fee which can range from $75 to $125. If this fee is required, we will contact you before processing your order. A few months into the process and our experience so far. We take all the steps necessary to comply with both CITES and United States government regulations in the import and export of all species of Dalbergia (Rosewood). All exports of Rosewood will have the proper CITES certificate included with each shipment and will have passed US Govt inspection prior to shipping from our warehouse. We are now finding that some import authorities may require that you furnish documentation as well. We have found that this is a rapidly changing environment as the world catches up to the recent CITES ruling, therefore it is your responsibility as the customer to clear customs in your country of residence, and any holdup of that clearance is the sole responsibility of you .the customer. USA Custom Guitars accepts no responsibility of the items once they have successfully cleared CITES inspection in the United States and have shipped to your location. Thanks for your continued support! Subscribe Sign up for our mailing list to receive exclusive discount coupon codes and all the latest news from USA Custom Guitars. The welcome email should arrive within 15 minutes of you clicking the SEND button. Email * Yes, I would like to receive emails from USA Custom Guitars. Constant Contact Use. By submitting this form, you are consenting to receive marketing emails from: USA Custom Guitars, 2105 Inter Avenue, Puyallup, WA, 98372, http://www.usacustomguitars.com. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact Menu Title Home Bodies ▼ Guitar Bass Necks Finishing Web Store OEM Information About Us ▼ Return and Cancellation Policies Order Lead Times Rosewood and CITES Just So You Know Contact...